After your succes full payment, you must wait 6-24 Hours to get confirmation email from sales team.

We try our best to quickly deliver our service to customer, most case we can't reconigsed real customer and make sure their payment is verified. we take to get verification from payment gateway like paypal or other payment mathood. for ensure customer satisfaction we will take little longer. 

IPTV Service is a digital service, there are lot of problems comes day by day, like DDoS attack and Server Load Balancing. 
We are always try to delivery you best service without any hasistate, some case when we get difficulties we will solved our issues as soon as possible. 
If we can't resolved server side issues or DDoS Attack in 72 hours, you can apply a refund. 

If you not satisfied our channels list or quality, Please note that we will refund completely only purchases which have been done in less than 12 Hours. All other refund* requests (if the purchase was made more than 24 Hours before the refund request will be returned partially according to the used period of the subscription. Our support team will contact users in all refund cases.

We recommanded you to get a trial first before you purchase long term subscription. 

Most of time some scammer buy IPTV service and after certain priod they make refund request, 
This case we finalized our time frame to refund policy.

Within 12 Hours Full Refund
Within 24 Hours 75% Refund
Within 48 Hours 50% Refund
Within 72 Hours 25% Refund
After 72 Hours 0% Refund (No excuse for refund)